Guidelines & SoPs
Standard Operating Procedures and policy documents that guide Child Helpline operations across India.
SoPs of Child Helpline
Standard Operating Procedures issued by the Ministry of Women & Child Development for the operation of Child Helpline (1098).
SoPs of Railway Child Helpline
Standard Operating Procedures by the Railway Protection Force (RPF) for the Railway Child Helpline ecosystem across Indian Railways.
Mission Vatsalya Guidelines
Official guidelines for the Government of India’s umbrella scheme Mission Vatsalya — for child protection, welfare and rehabilitation.
All documents open from their official source. Please refer to the issuing authority for the most up-to-date version.